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TERMS AND CONDITIONS 
It's wax and it has wax in it , this does not affect your statutory rights , sauce should arrive in A1 condition as standard if however you have an issue or a postal problem  please feel free to contact Kevin on the contacts page .
 
DAMAGED GOODS
HBSAUCE MUST BE NOTIFIED OF ANY DAMAGE WITHIN 48 HOURS OF DELIVERY. PLEASE ENSURE YOU KEEP ALL OF THE DAMAGED PRODUCT AND PACKAGING. THIS WILL BE REQUIRED IF A CLAIM IS TO BE PROCESSED WITH THE CARRIER.
 
RETURNS POLICY

WE WILL ONLY ACCEPT THE RETURN OF ITEMS WHICH HAVE BEEN RETURNED AS SOLD, WHICH MEANS UNOPENED AND HAVE THE SEALS INTACT AND UNOPENED AND PACKAGING UNDAMAGED. PRIOR TO RETURNING ANY ITEM PLEASE ENSURE YOU CONTACT US AND OBTAIN A RETURNS REFERENCE NUMBER. REFUNDS WILL THEN BE PROCESSED USUALLY WITHIN 7 WORKING DAYS AND REFUNDS MADE WITHIN 4 WORKING DAYS OF THE RETURN. REFUNDS WILL BE PROCESSED PROVIDED THE RETURNED ITEM MEETS WITH THE REQUIREMENTS OUTLINED ABOVE.

RETURNS MUST BE MADE AT YOUR COST AND RISK. WE WOULD SUGGEST THAT YOU USE ROYAL MAIL RECORDED DELIVERY.
 
 
 
 
 
 
 
 
 
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